CI
Commerce.com, Inc. (CMRC)·Q3 2025 Earnings Summary
Executive Summary
- Q3 revenue was $86.0M (+3% YoY) with GAAP gross margin 78%; Non-GAAP operating income $8.0M and Adjusted EBITDA $8.8M, both improved YoY; free cash flow $7.6M .
- Against Wall Street, revenue was in line ($86.03M vs $86.03M consensus*) and EPS markedly beat ($0.08 vs $0.02 consensus*); EBITDA missed consensus, reflecting definitional differences vs management's Adjusted EBITDA* .
- FY25 guidance was narrowed and profitability raised (Non-GAAP operating income to $24.7–$29.7M from $19–$25M), while Q4 revenue guide set at $87.8–$92.8M .
- Stock reacted positively post-release; one report cited shares up ~16.7% premarket on the EPS beat and AI execution narrative .
What Went Well and What Went Wrong
What Went Well
- Profitability and cash flow outperformed: Non-GAAP operating income $8.0M (9% margin) and operating cash flow $10.6M; CEO: “another strong step forward… profitability and cash flow exceeding expectations” .
- AI-led product momentum and partnerships: Launched Feedonomics Surface and agentic checkout via PayPal integration; management leaning into partnerships with Perplexity, Google, and PayPal .
- Mix shift toward enterprise: Enterprise ARR $269.2M (+5% YoY), now 76% of total ARR (vs 74% LY), with ARPA for enterprise at $46,806 (+7% YoY) .
What Went Wrong
- Enterprise customer count dipped and ARR growth moderated: enterprise accounts 5,751 (-2% YoY); total ARR up 2% YoY; CFO noted bookings behind plan and flat net revenue retention (~98–99%) on the call .
- APAC softness: APAC revenue declined 3% YoY in Q3; U.S. +2% and EMEA +9% YoY .
- Wider Q4 revenue range signals uncertainty: management cited holiday macro/consumer variability and provided a broader revenue range ($87.8–$92.8M) .
Financial Results
Consolidated Results vs Prior Quarters
Note: Cells marked with * are values retrieved from S&P Global.
Segment Revenue (Q3 2025)
Geographic Revenue (Q3 2025)
KPIs
Guidance Changes
Earnings Call Themes & Trends
Management Commentary
- CEO: “We are now squarely in execution mode, scaling sustainable growth across core offerings and leaning into strategic partnerships with AI leaders like Perplexity, Google, and PayPal to power agentic commerce” .
- Product roadmap: “Feedonomics Surface… simplifies and automates connecting product catalogs to advertising channels like Google Shopping and Meta… bringing enterprise-grade capability downmarket” .
- Portfolio unification and agentic checkout: “New embedded payment processing solution… BigCommerce Payments (powered by PayPal)… and a new agentic commerce feature with seamless agentic checkout” .
Q&A Highlights
- Enterprise ARR and customer count: CFO acknowledged a sequential ARR moderation and downtick in enterprise customers; attributed to bookings pacing and net revenue retention similar to last year (~98–99%), with focus on expansion into existing customers .
- 2026 product rollouts: CEO highlighted Feedonomics Surface traction and broader self-serve/product-led growth, including Makeswift expansion; reiterated agnostic support across platforms .
- Guidance breadth: Management framed the wider Q4 revenue range around holiday/macros, maintaining profitability focus and cash discipline .
Estimates Context
Note: Asterisks indicate values retrieved from S&P Global.
Implications: Strong EPS beat and in-line revenue suggest improved operating discipline; investors should note Street EBITDA vs company’s Adjusted EBITDA definitions differ, explaining apparent EBITDA “miss” while management’s profitability metrics exceeded guidance .
Key Takeaways for Investors
- Execution on profitability: Cost discipline and higher gross margin drove a significant EPS beat; watch for continued operating leverage into Q4 and FY25 .
- AI/product-led catalysts: Feedonomics Surface adoption and agentic checkout via PayPal present near-term monetization levers across SMB and enterprise cohorts .
- Mix and retention: Enterprise ARR concentration rose to 76%, but enterprise account count dipped; management is prioritizing expansion within the base to stabilize growth .
- Regional exposure: EMEA strength offset APAC weakness; monitor Q4 holiday sensitivity embedded in a wider revenue guide .
- Guidance update: FY25 Non-GAAP operating income range raised materially, narrowing revenue band—a signal of confidence in profitability while keeping top-line realistic .
- Trading setup: Positive EPS surprise and AI narrative were stock catalysts; near-term reaction could hinge on sustained cash generation and Q4 execution vs the broad revenue range .
- Watch definitions: Street EBITDA differs from management’s Adjusted EBITDA; focus on Non-GAAP operating income and free cash flow to align with company’s performance framing .